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Customer Service

£45.00

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To demonstrate what is good and bad customer service and why customer service is so important.

Duration: 3.5 hours

Online & Classroom
Cost:   £45.00  + VAT

Description

Course Summary

To demonstrate what is good and bad customer service and why customer service is so important.

Course Description

By the end of this training drivers will have a better understanding of their role in delivering excellent customer service. They will also discuss the importance of taking a proactive approach, and understand the wide range of people who actually benefit from service excellence.

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